Climate Change Messaging

“Our messaging is not working” Enrique Ortiz, a veteran conservationist and founding member of the Andes Amazon Fund, has spent decades translating the complexities of ecosystems into action. But in his recent commentary for Mongabay, he issues a striking critique—not of science itself, but of how it’s conveyed. “Facts are not the most important part,” Ortiz writes. “The current narrative needs a re-thinking.” That rethinking, he argues, begins not with more data, but with deeper insight into how people process information, make decisions, and respond emotionally to the world around them. Ortiz’s concern is not that people are unaware of climate change. In fact, the majority of the global population acknowledges it. But many remain unmoved, caught in a web of abstract language, ideological filters, and emotional distance. Scientific accuracy, while essential, often falters in the face of cognitive and cultural barriers. Ortiz points to the findings of cognitive scientists and neuroscientists: facts rarely shift belief systems. Instead, people gravitate toward stories, experiences, and social cues. “When facing uncertainty,” he notes, “humans make decisions that are satisfactory, rather than optimal.” This disconnect, Ortiz argues, is especially clear in environmental communication. Words like “rewilding,” “green,” or “ecological” may have once inspired clarity, but have since become muddled through overuse or conflicting interpretations. Worse, they sometimes trigger skepticism or backlash. In this fog of abstraction, the human connection is lost. What’s needed, Ortiz suggests, is a new narrative strategy—one that harnesses the emotional power of stories and speaks to how people actually think and feel. He draws from his own experience as an educator: while his lectures on plant-animal interactions faded from memory, it was the stories that lingered. This phenomenon, known as “narrative transportation,” isn’t mere sentimentality. It’s a neurological reality that helps ideas stick—and decisions shift. Rather than continuing to warn of catastrophe, Ortiz believes we should share stories of adaptation and resilience. From Andean farmers modifying how they grow quinoa and potatoes, to everyday consumers making environmentally conscious choices, these narratives offer agency and hope. They bridge divides and foster shared values. “Our messaging is not working,” Ortiz writes bluntly. “We need a revolution in narratives—and in how we tell them.” That revolution may begin not in the lab or the newsroom, but in the quiet space where empathy meets understanding—and where change can finally take root. 📰 His piece: https://lnkd.in/gmrWBcc5 📸 Hoatzin. My photo.

Sustainability marketing and sustainable marketing are often considered the same thing but they are not. As Paul Randle would often say in our workshops 'Sustainability marketing is dead!'. Sustainability marketing is communicating your company's wider sustainability plans. Sustainable marketing is embedding sustainability into every single aspect of your function from branding and strategy to tactics, governance, and most importantly how you define success. Sustainability marketing is very faddy and sits perfectly with marketing's obsessions with trends. It came in, everyone became obsessed with it and now people are saying does it really matter? Well, I can completely see why. Brands are being pulled across the embers left, right and centre for greenwashing, socialwashing, purposewashing, lacking sincerity, lacking authenticity, lacking integrity, and most importantly not being considered trustworthy. And why is this happening? Firstly you have marketing teams who do not understand sustainability and secondly, you have a marketing function that despite communicating sustainability plans, continues to use business-as-usual (BAU) channels, toolkits, branding strategies, and planning, etc which continues to lead to mass overconsumption, inadequacy marketing, funding of misinformation, ad fraud, driving debt up, driving suicide rates up, complete lack of contextual care when targeting customers, enormous operational carbon footprints and waste streams and a detrimental brainprint (to name but a few). These problems won't go away unless we properly embed sustainable marketing thinking. We need to not only communicate sustainability but we need to act, feel, be, do it as well. Taking this approach has its benefits as well, it will enable brands to: - Stay ahead of the legislation ramping up - Help companies hit their Scope 3 emission reduction targets - Offer a long-term competitive edge - Drive efficiencies up and thus saving costs - Deepen connections with customers I know I live and breathe this space but I really see no other option but to take the sustainable marketing route. It just makes business sense plus you will have a team that is fully engaged because they know they are no longer being part of the problem. #marketing #advertising #sustainabilitymarketing #sustainablemarketing

Sustainability Communication Essentials 🌍 Effective communication is pivotal in translating corporate sustainability efforts into meaningful impact. It not only educates but also engages various stakeholders, ensuring that the initiatives are not just seen but also acted upon. This process begins by grounding communication in scientifically sound principles and extends through redefining corporate norms, altering behaviors, and advocating for broader policy shifts. Leading with science ensures that businesses base their sustainability claims and strategies on robust, evidence-based information. Clear and transparent communication methods empower stakeholders to make informed decisions, which is essential for integrating sustainable practices effectively across business operations. Redefining values within the corporate sphere involves highlighting new role models who redefine what success looks like in a sustainable society. Employing inclusive marketing strategies that emphasize the environmental, cultural, and social benefits of sustainable practices can significantly alter stakeholder perceptions and behaviors towards sustainability. Transforming behaviors and practices is about shifting the corporate focus away from promoting unnecessary consumption towards advocating for practical, sustainable solutions. This approach not only helps in reducing the environmental footprint but also sets a new standard for operational efficiency and responsibility in daily business practices. Driving advocacy involves mobilizing public support and influencing policy changes, which are critical for scaling sustainability efforts beyond individual organizations. Engaging with policymakers and industry leaders to advocate for systemic changes ensures that sustainability becomes a standard consideration in industry-wide practices and regulations. In conclusion, for businesses committed to sustainability, the effectiveness of their communication strategy can determine their impact. By focusing on these key areas, companies can not only ensure compliance with sustainability standards but also lead in the transformation towards a more sustainable business landscape. This strategic approach to communication encourages a culture of sustainability that aligns with global goals and garners genuine stakeholder engagement. #sustainability #sustainable #business #esg #climatechange #climateaction #impact #strategy

Death by Carbon Count. Murdered by Metrics. Spent Saturday morning in the supermarket. Not shopping for groceries. Hunting for proof. Proof that sustainability doesn't have to hide in a 200-page report or get lost in a spreadsheet jungle. I was benchmarking. Looking for brands getting it right, right there on-shelf. Recycled content worn like a badge. Carbon savings turned into conversation starters. Supply chains told as stories worth reading. Earlier that week, I'd sat through a sustainability presentation what might've been the driest sustainability presentation known to man. My mind drifted... Slide after slide of numbers that all blurred together. (anyone that knows me, knows I'm not a numbers person!). Then one simple infographic popped up. A town rebuilding after a storm. Suddenly I wasn't reading data. I was there. That's the power of visual storytelling. And that's exactly what belongs on-pack. Because if sustainability only lives in a strategy deck, it won't reach the people it needs to. It has to show up where it counts. On screen. On shelf. In hand. Consumers don't connect with decimals. But they remember the juice bottle that paired its footprint with its flavour. The chocolate box that gave a factory a face. That's sustainability with a pulse. Told at eye level. Every brand has the data. Recycled content. Sourcing claims. Emission charts. Few turn those numbers into something you can see, feel, or understand at a glance. That's your opportunity. Start with communicating the aim. What's the story? Plastic-free future? Circular design? Local impact? Add then these to the pack in a simple, engaging way. Spell things out. Then show the Actors. The growers. The drivers. The factory floor. Put people on the pack, not just percentages. Frame the Aspiration. Kitchens where scraps become tomorrow's meal. Beaches without litter. Gardens with bees. Paint the picture. Vividly. Visuals stick. Corny but true. Get it right, and your packaging doesn't just exist. It engages, educates and builds trust. What's your packaging saying right now? Message clear, or lost in the bin? _______________________________ Kicking off hashtag#30WildPackagingWins. I'll be posting an example of sustainable packaging every day this month in the run-up to the Sustainable Packaging Summit 📅 When: 10th–12th November 2025 📍 Where: Utrecht, Netherlands If you're into new ideas, new materials, new formats, and the occasional curveball, follow along. Thinking of joining the summit? Use LISAC20 for 20% off tickets. Details in the comments. Hope to see you there! #SPS2025 #SustainablePackagingSummit

As marketers, we've been sold a myth: that consumers will prioritize sustainability above all else. But what if that's not true? 📚 Research by Andreas Gathen, Nicolai Broby Eckert, and Caroline Kastbjerg of Simon-Kucher shows that even the most well-intentioned consumers struggle to make sustainable choices. So, what's the real solution for marketers? 🤔 Reflect on this: 1️⃣ How do you currently incorporate sustainability into your marketing strategy, and what challenges do you face? 2️⃣ What role do you think marketing plays in driving sustainability, and how can you leverage your influence? 3️⃣ How can you create marketing campaigns that support sustainable choices, rather than relying on consumer willpower? 💡 Tips for Marketers: 👉 Focus on benefits, not just features: Instead of just highlighting the sustainable features of your product or service, focus on the benefits it provides to consumers. 👉 Use social norms to drive behavior: Highlight how others are making sustainable choices, and use social norms to drive behavior. 👉 Make sustainability convenient: Make sustainable choices easy and convenient for consumers, rather than expecting them to make sacrifices. 👉 Lead by example: Use your marketing platform to promote sustainability and lead by example. 👉 Measure and optimize: Measure the impact of your sustainability marketing efforts and optimize your strategy accordingly. 🚀 Try These Mindset Shifts: ✅ From "Sustainability is a niche market" to "Sustainability is a business imperative." ✅ From "Consumers will prioritize sustainability" to "Consumers need to be incentivized to make sustainable choices." ✅ From "Sustainability marketing is about features" to "Sustainability marketing is about benefits." #marketingstrategy #consumerbehavior #thoughtleadership #thethoughtleaderway

How do you talk about sustainability and climate issues in your company? If you’ve ever found yourself struggling to make sustainability resonate with your team, you’re not alone. At Microsoft, for example, they’ve found that speaking the right "language" makes all the difference. Being a tech company, their conversations around sustainability are deeply rooted in a quantitative, data-driven approach after all, they’re engineers at heart. They use the same principles that drive their technology to frame sustainability risks and opportunities. But what if your company isn’t full of engineers? Every organization speaks its internal language, whether that’s the analytical mindset of finance, the creativity of marketing, or the operations-driven approach of manufacturing. Tailoring sustainability messaging to align with these unique perspectives can bridge the gap, making it easier for employees to see how it connects to what they do every day. One thing is clear across all industries though: the language of science is essential. Whether you're talking to your marketing team, engineers, or executives, scientific facts are the backbone of any meaningful conversation about sustainability. Data on carbon footprints, climate risks, and environmental impacts provide a foundation everyone can work with. According to the IPCC, we need to reduce global greenhouse gas emissions by 43% by 2030 to stay on track with climate goals numbers. Take Unilever, for example. They made sustainability a part of their company culture by translating climate goals into everyday actions for each department. Their marketing team talks about sustainable sourcing, while their R&D team focuses on lowering the carbon footprint of products. By embedding sustainability into every part of the business, Unilever is empowering all employees to contribute, leading to a 32% reduction in their environmental impact. Sustainability isn’t a one-size-fits-all conversation. But when you frame it in terms that make sense to your team, it becomes part of how your business thinks and operates every day. So, how will you start the conversation within your organization?

Last week, I shared how the word “sustainability” is turning people off in travel and hospitality marketing. The response? Wow. Clearly, this hit a nerve. So here’s the natural next question: If the word is overused (or misunderstood), how do we communicate the mission without losing the message? Here’s what I recommend: 📌 Focus on the feeling, not the label. People want connection, authenticity, and meaningful experiences. Speak to that, not just certifications or jargon. 📌 Tell mini stories. Instead of saying “eco-conscious,” say: “Guests wake up to fresh eggs from our neighbour’s farm, and coffee that directly supports a women-led co-op in Colombia.” Let the details do the work. 📌 Mirror their values. Travelers may not say “I’m looking for a regenerative stay,” but they will say: “I want to go somewhere beautiful, local, and with a purpose behind it.” 📌 You don’t need to use the word sustainability to stand for it. In fact, when done right, your guests will feel it and talk about it, even if you never mention it once. Want to know more? Drop a comment or send me a message. I’m always up for a chat about doing good, in ways that actually resonate.

I met my inspiration at NY Climate Week and the insights she dropped will shape my work for years. Solitaire Townsend shared something uncomfortable: we've been telling the same "running out of time" story for longer than some activists have been alive. After decades at Futerra studying storytelling, here's the truth → Stories are 22 times more likely to be remembered than facts. Yet we keep managing data instead of managing emotion. Three narrative killers plague climate stories: → Sacrifice – telling people they must give up everything → Agency – making people feel powerless → Fatalism – convincing young people (up to 50%) that we're doomed When she started in the '90s, renewable energy was a joke—"what a few weirdos in California did." Now it's cheaper than fossil fuels. The story changed. The world changed. But we're STILL stuck at the inciting incident without moving forward. That's not how society changes. Society changes through punctuated equilibrium. Everything stays the same, then everything changes at once. We're at that moment. Here's what we miss: people engage with climate differently. After testing across markets from China to the US to Europe, Futerra identified three psychographic groups in your boardrooms and buying committees: GREENS (systems-first) → Push lifecycle TCO, Scope 1-3 cuts, resilience scores. Want credible roadmaps, open data and predictive impact metrics. What stalls them: short-termism and vendor lock-in GOLDS (societal-status focused) → Ask "What are peers doing?" Need recognizable logos, benchmarks, case studies. Move on what will make them look good internally and externally What stalls them: jargon and unclear immediate value. BRICKS (pragmatic operators) → Need <18-month payback, concrete playbooks, role-level wins. Track OPEX cuts and cycle time. What stalls them: Vague benefits and unclear ROI The tragedy is that Greens and Bricks fight each other. Greens push systems thinking; Bricks demand immediate ROI. Both try to convert Golds, who follow momentum. The insight: Stop trying to make every stakeholder Green. Your buying committee has all three. Your roadmap needs to speak to all three. If we change the story, we can change the world. We are homo narrativus : the storytelling ape. It's time we acted like it. -- Looking to tell effective stories for GTM in Climate? Check the pinned comment.

🐸 Climate change often feels like a slow, imperceptible simmer—so gradual that many barely notice. That’s the boiling frog effect: when steady change dulls our perception of threat. 📄 A new study from Stanford and Caltech explores how we see climate change and how the format of data, not just the facts, shapes public perception. Across multiple large-scale experiments, researchers found that binary data presentations, like whether a lake froze or not each year, significantly increased the perceived impact of climate change compared to continuous data, like rising average temperatures.  Follow-up experiments and computational modeling confirmed the effect: the heightened concern was due to how humans intuitively process categorical change. 🔍 Binary framing creates the perception of sudden change through apparent tipping points, which our brains interpret as more alarming than gradual slopes—even when both reflect the same underlying change. 💡 To communicate the dangers of global warming and overcome climate apathy, we don’t need scarier facts. Instead, we can use sharper ways to communicate the ones we already have. Binary data offers a psychologically grounded, scientifically accurate tool to communicate urgency without distorting truth. 🔗 Full paper: https://lnkd.in/d5xmM8wa    #ClimateCommunication 

Recent research on climate communication with young audiences shows that narratives centred on catastrophe and individual responsibility can generate anxiety and disengagement rather than mobilisation. When the message becomes overwhelming, concern does not translate into action but into inactivism, a form of emotional paralysis that weakens both understanding and agency. The alternative is not to dilute the urgency of climate change, but to rethink how it is communicated. Evidence from classroom-based outreach suggests that participatory approaches fundamentally change how young people respond. When communication moves away from one-way transmission and becomes interactive, through discussions, simulations and problem-solving exercises, it reduces anxiety while increasing trust in science and motivation to act. What emerges is a shift in the role of communication itself. It is no longer sufficient to inform. Communication must enable people to engage, understand and see pathways for action. This requires avoiding both denialism and doomism, while maintaining scientific accuracy and a sense of urgency. In a context shaped by misinformation, polarisation and declining trust, this distinction becomes operational. For younger audiences in particular, the framing of the message determines whether they disengage or participate. Authors: Marta Galvagno, Chiara Guarnieri, Sofia Koliopoulos, Paolo Pogliotti, Gianluca Filippa, Federico Grosso, Nicolas Lozito, Francesca Munerol, Sara Favre, Edoardo Cremonese, Alessandro Benati, Simone Gottardelli, Fabrizio Sapone, Francesco Avanzi