Insights on Leadership

I was shadowing a coaching client in her leadership meeting when I watched this brilliant woman apologize six times in 30 minutes. 1. “Sorry, this might be off-topic, but..." 2. “I'm could be wrong, but what if we..." 3. “Sorry again, I know we're running short on time..." 4. “I don't want to step on anyone's toes, but..." 5. “This is just my opinion, but..." 6. “Sorry if I'm being too pushy..." Her ideas? They were game-changing. Every single one. Here's what I've learned after decades of coaching women leaders: Women are masterful at reading the room and keeping everyone comfortable. It's a superpower. But when we consistently prioritize others' comfort over our own voice, we rob ourselves, and our teams, of our full contribution. The alternative isn't to become aggressive or dismissive. It's to practice “gracious assertion": • Replace "Sorry to interrupt" with "I'd like to add to that" • Replace "This might be stupid, but..." with "Here's another perspective" • Replace "I hope this makes sense" with "Let me know what questions you have" • Replace "I don't want to step on toes" with "I have a different approach" • Replace "This is just my opinion" with "Based on my experience" • Replace "Sorry if I'm being pushy" with "I feel strongly about this because" But how do you know if you're hitting the right note? Ask yourself these three questions: • Am I stating my needs clearly while respecting others' perspectives? (Assertive) • Am I dismissing others' input or bulldozing through objections? (Aggressive) • Am I hinting at what I want instead of directly asking for it? (Passive-aggressive) You can be considerate AND confident. You can make space for others AND take up space yourself. Your comfort matters too. Your voice matters too. Your ideas matter too. And most importantly, YOU matter. @she.shines.inc #Womenleaders #Confidence #selfadvocacy

🗣️“You must be more assertive.” Last year, those five words burned into Amy’s memory. She’d walked out of her 2023 review at XYZ Global determined to “step up.” Speak more in meetings. Push harder on decisions. Stop softening her tone so she wouldn’t intimidate anyone. She did exactly that. Fast forward 12 months. Same conference room. Same 2 VPs across the table. 🔇“You’ve become too intense, need to work on softening your approach.” 😑 Amy stared at them, speechless. Wasn’t that what you asked for last year? Which version of me do you actually want? She thought about the past year: 🤔 The time she challenged a flawed budget forecast in front of the CFO, saving the company $3 million, but earning whispers that she was “abrasive.” 🤔 The time she stepped in to rescue a failing project, praised for her “grit” publicly, yet privately told she “dominated the room.” 🤔 The time she finally got invited to an executive offsite, only to overhear a VP say, “She’s great, but can be… a lot.” This is the tightrope trap senior women walk daily: • Be assertive, but not too assertive. • Be collaborative, but don’t fade into the background. • Be visible, but not “hungry.”    The same behavior praised in men (decisive, strong leader) gets women penalized as abrasive or too much. Until you set the narrative yourself, you’re trapped performing for a moving target. If you’re exhausted from balancing on a wire men don’t even see, here’s how to step off it and still rise. 1. Audit the pattern, not just the feedback • Track every piece of feedback, especially contradiction. Patterns reveal bias. If the goal keeps moving, it's not you! • Phrase to use in review: “Last year I was encouraged to increase my presence; this year I’m told to soften it. Can we clarify what success really looks like?”    2. Control the frame before the room does • Pre‑set the narrative in 1:1s and emails leading up to reviews. I.e., “This year I focused on driving results while bringing the team with me, you’ll see that reflected in project X and Y.” • This primes leadership to view your assertiveness as an intentional strategy, not a personality flaw.    3. Build echo chambers, not just results • Secure 2–3 allies who reinforce your strengths in rooms you’re not in. • Promotions happen in the absence, you need people echoing your narrative, not someone else’s. • Phrase to brief an ally: “If my leadership style comes up in review, can you speak to how I challenge decisions but still align the team?”    Women aren’t just asked to deliver results. They’re asked to perform, decode, and reframe, all while walking a wire men don’t even see. If you’re exhausted from balancing between “too soft” and “too aggressive,” stop walking the wire and start controlling the narrative. Join the waitlist of our next cohort of ⭐ From Hidden Talent to Visible Leaders ⭐ https://lnkd.in/gx7CpGGR 👊 Because leadership shouldn’t feel like an impossible balancing act.

Dear Managers, You didn’t hire children who need to be constantly monitored. You hired professionals—people with skills, ambitions, and the ability to deliver results. ⏰ Clock-watching doesn’t build great teams. 📊 Trust, ownership, and outcome-focused leadership does. When you measure employees only by the hours they sit at their desks, you reduce their value to mere attendance. But when you empower them to focus on outcomes, you unlock creativity, efficiency, and loyalty. ✨ The truth is simple: People don’t stay in workplaces where they feel controlled. They stay in places where they feel trusted. They grow in cultures that focus on performance, not presence. Modern leadership isn’t about checking if someone logged in at 9:00 AM sharp. It’s about asking—did we achieve what we set out to do? Did we create impact? Did we move forward together? So, to every leader reading this—shift your mindset: ✅ Trust your people. ✅ Value outcomes over optics. ✅ Build a culture where results matter more than routines. Because professionals don’t need babysitting—they need belief. And when you give them that, they won’t just meet expectations; they’ll exceed them.

Many people in my circles have shared Amy Edmondson and Michaela Kerrissey's recent Harvard Business Review piece on the misconceptions about psychological safety. I am a big fan of their work and meeting them at Thinkers50 was a huge honour for me. When reading this piece, I'm struck by how these misconceptions mirror what we see with transformational leadership.   Just as people confuse psychological safety with "being nice," many assume transformational leadership means being soft or avoiding difficult conversations.   But here's what transformational leadership actually requires: the courage to have honest, direct conversations that drive performance—which is exactly how you create genuine psychological safety. At Performance Consultants International, we've seen this play out countless times.  Leaders worry that adopting a coaching approach means they can't challenge their teams or hold high standards. Yet, the opposite is true.   Transformational leaders create the conditions where people feel safe to speak up about problems, admit mistakes, and share bold ideas. They model curiosity over judgment and ask powerful questions that unlock potential rather than shutting it down. This is psychological safety in action.   Amy's and Michaela's research shows psychological safety increases quality, spurs innovation, and boosts performance. Our work demonstrates that transformational leaders who use coaching as the backbone of their leadership style naturally foster psychological safety whilst leading the highest performing teams.   Transformational leadership encompasses all that we know of great leadership—including psychological safety—and requires leaders to move beyond the comfort zone of command-and-control toward something far more challenging: building cultures where people can bring their best thinking to work. The highest performing cultures aren't built on niceness—they're built on the courage to be genuinely transformational. (Brilliant illustration from Dr. Avinash Jhangiani)

Just out: excellent academic review on female #leadership Synthesizes 247 empirical studies on female leadership and shows that women remain underrepresented in leadership roles largely due to enduring stereotypes that associate leadership with male, agentic qualities. Women often receive higher effectiveness ratings from others, though they underrate themselves, and objective performance advantages are small and inconsistent. Traits such as confidence, resilience, and achievement motivation support women’s emergence, while biases around agency and communion continue to shape perceptions. Behavioral differences between male and female leaders are smaller than stereotypes suggest, but women face penalties for behaving “too agentically” and doubts about fit when behaving “too communally,” making blended styles—clear, competent, and relational—most effective. Unsurprisingly, contextual factors matter: work–family pressures, male-dominated cultures, and limited networks hinder advancement, whereas exposure to other female leaders, supportive cultures, and role models help. Overall, the evidence points to slow progress, persistent bias, and the importance of context rather than inherent gender differences Open access: https://lnkd.in/d95qxtzh #women #talent #gender #bias #diversity

Stop leading like it's 1995. Modern vs. outdated leadership: Most managers want to "lead modern teams." But no one describes what that actually looks like. It's not a motivational speech or a new app - It's the small choices you make about: ↳How work gets done ↳How people grow ↳How decisions get made. Here are 11 shifts that separate outdated from modern leadership: 1. Performance Reviews ↳Old Style: Sitting down once a year for a formal review ↳New Style: Having short weekly check-ins to ask "What's working? What's stuck?" 2. Healthy Work Pace ↳Old Style: Sending late-night emails and expecting quick replies ↳New Style: Blocking off recharge time and encouraging people to log off 3. Productive Meetings ↳Old Style: Weekly status meetings for every project ↳New Style: Meeting only to decide or unblock 4. Tools and Automation ↳Old Style: Blocking new tools to keep control ↳New Style: Approving safe tools and automating repetitive work 5. Sharing Information ↳Old Style: Keeping updates in private meetings or email chains ↳New Style: Posting decisions and notes in a shared document or channel 6. Developing People ↳Old Style: Giving quick answers when someone brings a problem ↳New Style: Asking "What do you think we should try first?" 7. Everyday Recognition ↳Old Style: Saving praise for annual awards or big launches ↳New Style: Giving frequent, specific recognition in the moment 8. Scaling Leadership ↳Old Style: Requiring every small decision to come through the leader ↳New Style: Creating checklists or playbooks so others can decide without waiting 9. Planning and Strategy ↳Old Style: Writing a detailed annual plan and sticking to it relentlessly ↳New Style: Testing a small pilot, then expanding if it works 10. Hiring Talent ↳Old Style: Choosing candidates from well-known schools or companies ↳New Style: Choosing candidates who show they can learn quickly and adapt 11. Career Growth Paths ↳Old Style: Expecting employees to climb a single ladder ↳New Style: Supporting lateral moves, new skills, and trial roles None of these changes require a new budget or a new title. They just require managers willing to trade control for clarity - And old habits for better systems. Which one of these shifts feels most relevant to you right now? --- ♻️ Share this to help inspire more modern leaders. And follow me George Stern for more leadership content.

Ever feel like your conversations hit a wall—fast? You’re asking questions. You’re showing up. But all you’re getting are surface-level answers... or polite head nods. Here’s the truth: It’s not just what you ask.  It’s how you ask it. Strong leaders don’t need to have all the answers. They need to ask the right questions—the kind that spark clarity, ownership, trust, and growth. Here’s a quick breakdown that’ll level up your communication game ⬇️ 🔓 Open-Ended Questions Use when you want reflection, dialogue, and real insight. They unlock honesty, creativity, and connection. 💼 Leadership & Team • “What’s your perspective on how this project is going?” • “What do you feel about the direction we're heading?” • “What do you need from me to be successful right now?” • “How do you think we can improve our team dynamic?” 🔄 Feedback & Growth • “What part of that feedback surprised you the most?” • “What’s been working well for you—and why?” • “What would make this feedback more useful?” 🔍 Problem Solving • “What options have you considered so far?” • “What's the root cause, as you see it?” • “What would success look like in this situation?” 🤝 Coaching & Mentoring • “What’s holding you back right now?” • “What do you want to be known for in this role?” • “How can I support you without overstepping?” 🔐 Closed-Ended Questions Use for structure, speed, and decision-making. They bring focus, clarity, and momentum. ✅ Quick Check-ins • “Did you send the proposal?” • “Is the deadline still realistic?” 📊 Data & Decisions • “Do you agree with this plan?” • “Is that within our budget?” ⏱ Operational • “Has the issue been resolved?” • “Did the system go live on time?” 🎯 Pro Tip: Open-ended questions build trust and unlock real conversations. Closed-ended ones move things forward fast. Smart leadership is knowing when to use which—and why. Here’s the bottom line: Your questions shape your culture. They either open doors—or close them. Ask better, and you lead better. 👇 What’s one question that’s helped you unlock deeper conversations at work? ♻️ Share this with your network if it resonates. ☝️ And follow Stuart Andrews for more insights like this.

Uncertainty isn’t the enemy of leadership. Silence in uncertainty is. Markets shift. Geopolitics flare. Technology disrupts. No leader can predict exactly what comes next. The mistake isn’t saying “I don’t know.” The mistake is leaving it there. Silence creates space for fear. Scenarios create space for confidence. The leaders I know say this: “We don’t know the future…But here are three ways it could play out, and here’s how we’ll respond to each.” That shift replaces anxiety with structure. Here’s how scenarios guide decisions: 1. Best Case → Maximise Opportunity • If growth rebounds, be ready to scale • Line up resources and move first • Optimism matters only if you’re prepared 2. Base Case → Navigate Steady State • In uneven recovery discipline wins • Tier your investments • Forecast cash tightly • Normalise quarterly adjustments 3. Worst Case → Build Resilience • Protect non-negotiables • Pre-approve cost levers • Over-communicate with empathy, reinforce purpose • Trust is forged in downturns, not booms. The real power is in cascading this skill to teams: → Model vulnerability (“I don’t know yet”) → Teach them to sketch 3 scenarios in 15 minutes → Anchor every path to concrete actions → Repeat until it becomes part of culture At 6 months, fear gives way to clarity. At 2 years, resilience becomes second nature. Remember, great leaders don’t eliminate uncertainty. They equip their people to move confidently within it. That’s how you scale trust, resilience, and momentum, inside your company and across your partnerships. --------------------------- Avoid missing insights like this. Get cheatsheets like this each Wednesday. Subscribe to my free newsletter: https://philhsc.com ➕ Follow me, Phil Hayes-St Clair for more like this.

It's important to know the difference between genuine positive thinking and toxic positivity. Genuine positive thinking is balanced... it acknowledges the reality of a situation while seeking constructive ways to improve it. Toxic positivity is one-sided and happens as a result of suppressing or ignoring negative emotions or issues, often by offering overly optimistic responses that invalidate or dismiss genuine concerns. Great team leaders understand the importance of maintaining a genuinely positive work environment. They strive to uplift their team's spirits because they know that a positive mindset leads to increased engagement and productivity. Yet, they have the capability to accept and embrace negative emotions... they don't downplay or minimize the feelings and concerns of team members by saying things like, "It's not that bad," or "You're overreacting," because they know that this can make individuals feel unheard and invalidated. Rather than beating down negative emotion, they draw it out, validate it and help people to understand and manage it. They achieve this through fostering an open and safe environment where people feel comfortable expressing their true feelings and concerns without fear of judgment or repercussions. At all times they have a balanced focus on both the opportunities and obstacles. Positive leaders don't put pressure on team members to always be positive or to put on a happy face, especially in difficult or challenging situations, but they do remain optimistic and communicate their faith in their team. They remind their team of everything they have achieved in the past and facilitate them to identify their strengths and areas for development to support them in continuously succeeding. It is these genuinely positive behaviours that allows team members to express their feelings and concerns openly and honestly which in turn, fosters trust, collaboration, and overall well-being within the team. #positivethinking #authenticleadership #leadership #leadershipskills

As International Women’s Day nears, we’ll see the usual corporate gestures—empowerment panels, social media campaigns, and carefully curated success stories. But let’s be honest: these feel-good initiatives rarely change what actually holds women back at work on the daily basis. Instead, I suggest focusing on something concrete, something I’ve seen have the biggest impact in my work with teams: the unspoken dynamics that shape psychological safety. 🚨Because psychological safety is not the same for everyone. Psychological safety is often defined as a shared belief that one can take risks without fear of negative consequences. But let’s unpack that—who actually feels safe enough to take those risks? 🔹 Speaking up costs more for women Confidence isn’t the issue—consequences are. Women learn early that being too direct can backfire. Assertiveness can be read as aggression, while careful phrasing can make them seem uncertain. Over time, this calculation becomes second nature: Is this worth the risk? 🔹 Mistakes are stickier When men fail, it’s seen as part of leadership growth. When women fail, it often reinforces lingering doubts about their competence. This means that women aren’t more risk-averse by nature—they’re just more aware of the cost. 🔹 Inclusion isn’t just about presence Being at the table doesn’t mean having an equal voice. Women often find themselves in a credibility loop—having to repeatedly prove their expertise before their ideas carry weight. Meanwhile, those who fit the traditional leadership mold are often trusted by default. 🔹 Emotional labor is the silent career detour Women in teams do an extraordinary amount of behind-the-scenes work—mediating conflicts, softening feedback, ensuring inclusion. The problem? This work isn’t visible in performance reviews or leadership selection criteria. It’s expected, but not rewarded. What companies can do beyond IWD symbolism: ✅ Stop measuring "confidence"—start measuring credibility gaps If some team members always need to “prove it” while others are trusted instantly, you have a credibility gap, not a confidence issue. Fix how ideas get heard, not how women present them. ✅ Make failure a learning moment for everyone Audit how mistakes are handled in your team. Are men encouraged to take bold moves while women are advised to be more careful? Change the narrative around risk. ✅ Track & reward emotional labor If women are consistently mentoring, resolving conflicts, or ensuring inclusion, this isn’t just “being helpful”—it’s leadership. Make it visible, valued, and part of promotion criteria. 💥 This IWD, let’s skip the celebration and start the correction. If your company is serious about making psychological safety equal for everyone, let’s do the real work. 📅 I’m now booking IWD sessions focused on improving team dynamics and creating workplaces where women don’t just survive, but thrive. Book your spot and let’s turn good intentions into lasting impact.